We designed our viewings system from the ground up in order to prevent theft or vandalism. Here's everything you need to know.
On this page:
- Time-based one-time passwords
- Identity verification software
- Payment method on file
- Flip Protection Policy
Time-based one-time passwords
For contactless viewings, access codes are generated offline using algoPIN™. Each code is only valid for the exact timeslot of the viewing, e.g., 1pm-2pm on June 1st. The code will not work before or after this timeslot. This makes our system more secure than a traditional keybox that reuses the same code.
Identity verification software
Viewers have to go through a careful verification process before getting self-guided access to a space. We use Onfido to scan their government-issued ID and confirm it's genuine. Then, we confirm they are the true ID holder with biometric analysis.
Payment method on file
We keep a card on file during viewings to deter thefts. Just like with identity checks, it's impossible to get the keybox code without going through this process.
Flip Protection Policy
We hold a general liability and real estate professionals insurance policy that extends coverage to listers while our tools are being used to turnover a unit from one tenant to another. Read more here.