Frequently asked questions

Can I upload my own lease document?When do I get my rent payouts?What happens if my renter cancels?Why do I need additional verification for my payouts?What happens if my renter stops paying during the lease?How does Flip enforce lease agreements?Can I export rent and expense data for my taxes?How much does Flip cost?How long does Flip's income verification take?How does Flip vet listings?Which documents do you need to verify income? Will purchasing a credit report hurt my credit score?How do I automate my rent payments?How long does my credit score last for?What is the Flip Listing Guarantee?I’m having issues during my viewing window, what do I do?How do contactless viewings work?How do I apply to a Flip listing?How do I view a listing?How do security deposits work for renters?What is the Flip Property Protection Policy?How do security deposits work?How do you protect against tenants who stop paying rent? How do you protect listings during contactless viewings?How do I give access to my staff or brokers?Who do renters contact during contactless viewings?How do Flip's contactless viewings work?Do units need to be vacant for contactless viewings?Will contactless viewings work at my building?How do I send back a keybox?How do I setup viewings for my listing?My keybox access code isn't workingMy keybox is not responding to my touchMy keybox access code works, but the keybox isn't openingMy keybox won't openIs there a minimum lease length on Flip?What are Flip boosts?Is my address visible to other users?Where else will my listing show up?How do I get my listing to the top of search results?Can real estate agents and brokerages use Flip?How do I create the perfect listing?How does Flip screen and select applicants?How do I set my tenant requirements?How do you verify income and employment?Can I trust this credit report and background check?How long do background checks and credit reports take?What is in the applicant's background check exactly?What happens when leaseholders get an applicant?What happens when I accept or reject an applicant?Can I use Leaseholder to assign or transfer my lease?